Tigo Energy Management Software and Service
This site is owned and operated by Tigo Energy, Inc. (“Tigo”). Your privacy on the Internet is of the utmost importance to us. At Tigo, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
Information that Tigo Gathers and Tracks
Tigo gathers two types of information about users:
- Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to log into our system, or to use services we provide for customers or partners;
- Information Tigo gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs. Under no circumstances does Tigo divulge any information about an individual user to a third party.
Optional Voluntary Information
We collect personal information that you provide us through the course of using the site, such as:
- Registration for an e-mail newsletter
- Registration and use of the Tigo system management software
- Using our administrative section or customer support resources
- Contacting us for any reason
Our Services are not directed to people under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at email@example.com. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account.
Tigo Energy tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Tigo Energy does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
Use of Information
Tigo Energy uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. Tigo Energy never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.
Tigo Energy creates aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively and allows our users to receive advertisements that are pertinent to their needs. Because we don't track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
Tigo Energy uses the above-described information to tailor our content to suit your needs and help our advertisers better understand our audience's demographics. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
Your California Rights
California Consumer Privacy Act (“CCPA”): Tigo is not a “business” under CCPA. However, we may be a “service provider,” as defined under CCPA. In such a case, the third-party (e.g., vendor or reseller) will have an agreement with Tigo about the collection and use of data that the third-party provides to Tigo for processing. If you have any questions or concerns about this, please do not hesitate to reach out to us. We have provided our contact information in the Opt-Out Policy section below.
California “Shine the Light” law: If you are a California resident, California Civil Code Section 1798.83 permits you to make an annual request for information regarding the disclosure of categories of your personal data that Tigo has shared with a third-party for the third-party’s direct marketing purposes. Note however, WE DO NOT SELL YOUR PERSONAL DATA WITH ANY THIRD PARTY FOR ANY PURPOSE. We have provided our contact information in the Opt-Out Policy section below.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
Tigo Energy operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
If at any time you wish to opt out of receiving messages from Tigo Energy, you can opt out by:
- Calling our support team via the contact information at https://www.tigoenergy.com/contacts/
- E-mailing us at firstname.lastname@example.org
- Clicking the «unsubscribe» link in our newsletters